Shipping Policy
At UlvorClothing, we work with trusted third-party shipping partners, Delhivery and Shiprocket, to ensure that your orders are delivered reliably and on time. This Shipping Policy provides details on our shipping process, delivery timelines, and related information.
1. Shipping Partners
We have partnered with Delhivery and Shiprocket to manage the shipping and delivery of all orders. These third-party providers help us reach customers nationwide with efficient and secure delivery services.
2. Shipping Rates and Options
- Shipping Charges: Shipping charges are calculated based on the destination, size, and weight of your order. Final shipping costs will be displayed at checkout before completing your purchase.
- Delivery Timelines: Estimated delivery times will vary based on your location and will be provided at checkout. Please note that delivery times are estimates and may vary due to external factors managed by our shipping partners.
3. Order Processing and Dispatch
- Processing Time: Orders are typically processed within 1-2 business days. Once processed, your order will be dispatched through Delhivery or Shiprocket based on availability and delivery region.
- Tracking: Once your order is shipped, you will receive a tracking link via email or SMS. This will allow you to track your package’s progress directly on the Delhivery or Shiprocket website.
4. Delivery Issues and Delays
- Possible Delays: While we strive to ensure timely delivery, delays can occur due to unforeseen circumstances (e.g., weather, strikes, or high order volumes during holidays). UlvorClothing is not responsible for delays caused by third-party shipping partners.
- Undeliverable Packages: If a package is deemed undeliverable by Delhivery or Shiprocket, it will be returned to us. We will contact you to arrange reshipment, which may incur additional shipping charges.
5. Address and Contact Information
To avoid delivery issues, please double-check your shipping address and contact details when placing your order. UlvorClothing is not responsible for packages lost due to incorrect or incomplete addresses.
6. Contacting Us for Shipping Issues
If you experience any issues with shipping or have questions about your delivery, please contact us at ulvorclothing@gmail.com or call 7871578915. We will coordinate with our shipping partners to resolve any concerns.